Privacy Policy
IceFit Studio MedSpa
Website: IceFitStudioMedSpa.com
Email: [email protected]
Phone: 1-833-ICE-FITS
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
IceFit Studio MedSpa (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging opt-in data and consent records are kept strictly confidential.
1. Information We Collect
We may collect the following information when you visit our website, schedule an appointment, complete a form, request services, participate in promotions, or communicate with us.
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Appointment requests and booking details
- Health and wellness information voluntarily provided by you related to MedSpa services
- Consent records for SMS, email, and marketing communications
Non-Personal Information
- IP address
- Browser type
- Device information
- Website activity and analytics data
- Cookies and tracking technologies
Client Communication Information
- Customer service inquiries
- Consultation notes
- Service preferences
- Treatment history
- Feedback and testimonials voluntarily submitted
2. How We Use Your Information
We use your information to:
- Provide MedSpa, wellness, body contouring, and aesthetic services
- Schedule and confirm appointments
- Process payments and transactions
- Respond to inquiries and customer support requests
- Send appointment reminders and service-related notifications
- Improve our website, services, and customer experience
- Maintain communication preferences and consent records
- Prevent fraud and protect the security of our systems
- Send promotional offers and updates when consent has been provided
3. SMS Messaging Terms & Compliance
Text Messaging Program Terms
By opting into our SMS messaging services, you agree to receive text messages related to:
- Appointment reminders
- Scheduling confirmations
- Client support
- Service updates
- Promotional offers (only where consent has been provided)
Opt-In & Consent
- SMS messages are only sent after explicit customer consent
- We maintain records of opt-in actions and timestamps
- We comply with the Telephone Consumer Protection Act (TCPA) and applicable SMS marketing regulations
Opt-Out Instructions
- Reply STOP at any time to unsubscribe
- You may receive a final confirmation message
- No further SMS messages will be sent unless you opt in again
- Opt-out requests are processed promptly
Help & Support
Reply HELP for assistance or contact us directly through our website.
Message Frequency
Message frequency varies depending on your interaction with IceFit Studio MedSpa.
Carrier Disclaimer
Standard message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers necessary to operate messaging systems, scheduling platforms, or customer support services. SMS opt-in data and consent records will not be sold or shared for unrelated purposes. Based on the uploaded template language.
4. Information Sharing & Disclosure
IceFit Studio MedSpa does not sell, rent, or trade personal information.
We may share information with:
Service Providers
Trusted third-party vendors that assist with:
- Payment processing
- Appointment scheduling
- CRM and communication systems
- Website hosting
- Analytics
- SMS and email delivery platforms
All service providers are required to maintain confidentiality and security protections.
Legal Requirements
We may disclose information if required by law, court order, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred while remaining protected under this Privacy Policy.
5. Data Security
We implement commercially reasonable safeguards to protect your information, including:
- Secure data storage
- Encryption technologies
- Password-protected systems
- Access controls
- Secure payment processing
- Employee privacy and security training
While we strive to protect your information, no electronic transmission or storage system can be guaranteed 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Remember preferences
- Measure advertising and marketing performance
- Support website functionality
You may disable cookies through your browser settings, though some website features may not function properly.
7. Your Rights & Choices
You may:
- Access or update your personal information
- Request deletion of your information where permitted by law
- Unsubscribe from marketing emails
- Opt out of SMS communications by replying STOP
- Withdraw communication consent at any time
- Request information regarding how your data is processed
To make a request, please contact us through our website.
8. Third-Party Websites
Our website may contain links to third-party websites or platforms. IceFit Studio MedSpa is not responsible for the privacy practices or content of those external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.
10. Contact Information
IceFit Studio MedSpa
Website: IceFitStudioMedSpa.com
Email: [email protected]
Phone: 1-833-ICE-FITS
By using our website and services, you consent to this Privacy Policy.